A statement from Beth Gwalter (Recovery Station Founder & Director)
In response to the rising health alerts surrounding COVID-19 (Coronavirus), Recovery Station would like to take the time to ensure our clients and referral partners remain informed of how we are proactively preventing the spread of this virus. As front-line community health providers this growing issue will impact our usual service provision methods. In order to ensure continued client and staff safety while retaining continuity of care and best practice, we are implementing measures commencing the 16th March 2020 or as soon as practical.
These are the strategies we are implementing to ensure continuity of care and service delivery to all our clients:
- We will be putting into place additional infection control and risk management measures. Additional training will be provided to all staff to implement highest quality infection control measures, including utilisation of masks, limiting contact within visits, and heightened PPE for infection control.
- We will be carrying out risk assessments for all visits. If there are heightened risks such as flu like symptoms or travel, we will seek to delay or use telepractice for the safety of clients and staff.
- Reporting standards and timeframes will be adhered to for all reported incidents of possible and actual COVID-19 contamination. We are tracking all visits and people present, both at the home and clinic, and we will be immediately advising of any risks.
- To ensure continuity of care for services from our clinicians, we have also implemented the requirement for clinicians to work remotely from the office and minimise contact with all other staff, to help sustain availability of services.
- In addition to this we will be commencing the use of remote appointments (“telepractice”) via phone or videoconferencing where practical and appropriate.
Given the current situation, we all need to take responsibility to safeguard ourselves and those around us – especially considering the vulnerable clients we serve.
If you have any questions or concerns, please feel free to contact us;
A collection of useful links;
World Health Organisation – FAQs